Terms and Conditions for MCV Signature

  1. Services Overview: MCV Signature provides music and creative services, including lessons, recording sessions, music production, voice-over recording, mixing and mastering, music-themed apparel sales, and board game development under MCV Signature Games.

  2. Booking and Payments:

    • Full payment is required at the time of booking for all services, regardless of payment method.

    • Payments must be received before any service begins.

    • Prices are subject to change with prior notice.

    • Sales tax is applied as required by Washington state law.

  3. Refunds and Cancellations:

    • A 24-hour notice is required for appointment cancellations to avoid a 50% fee.

    • Package services are non-refundable after the start of services, except in emergencies or at MCV Signature's discretion.

    • Refunds may be issued for projects that are deemed unmanageable by MCV Signature.

    • Apparel sales are final. Exchanges for defective items are allowed within 7 days of purchase.

  4. Service Environment:

    • MCV Signature maintains a family-friendly environment. Children under 13 must be accompanied by an adult.

    • A studio cat, Cricket, is present. Clients should notify MCV Signature of any allergies in advance.

  5. Parental Supervision and Consent:

    • Clients under 18 must provide parent/guardian consent. Clients under 16 are encouraged to have a parent present during sessions.

    • A consent form is required for minors.

  6. Liability and Waiver:

    • MCV Signature is not liable for injuries, allergic reactions, property damage, or delays caused by uncontrollable factors.

  7. Privacy and Data Security:

    • Client information is securely stored and shared only as required for service fulfillment or by law.

  8. Intellectual Property:

    • All materials provided by MCV Signature are protected intellectual property. Client session recordings are for personal use only unless otherwise agreed upon in writing.

  9. Governing Law:

    • These Terms and Conditions are governed by Washington state law. Disputes will be resolved in Kitsap County.

  10. Modification of Terms:

    • MCV Signature reserves the right to update these Terms and Conditions at any time. Updates will be posted on the official website.

  11. Contact Information:

    • For questions or concerns, please contact us via the email provided on our website.

    1. Summary:

      • Appointments require full upfront payment.

      • Package services are non-refundable after services have started.

      • A 24-hour cancellation policy applies.

      • Refunds are issued for unmanageable projects.

      • Apparel sales are final, with exchanges for defective items allowed within 7 days.

Updated 12/01/2024